PeopleSoft CRM Online Training in India

 PeopleSoft CRM Online Training in India
PeopleSoft CRM Online Training Course Contents
 
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• Business Process Overview
  • Describing PeopleSoft Enterprise CRM Common Foundation
  • Describing Customer Management
  • Describing Workforce Management
  • Describing Workforce Management
  • Describing Product Management
  • Describing Common Features
  
  
• Getting Started With CRM
  • Describing Sign-in Security Access
  • Signing In to PeopleSoft Applications
  • Explaining the Features of PeopleSoft Pure Internet Architecture
  • Using Navigational Aids to Maximize Efficiency
  • Describing Elements of Components
  • Describing Search Pages
  • Describing Methods for Efficient Searching
  
  
• Viewing and Modifying Data
  • Describing Effective Dating
  • Describing Action Types
  
  
• Describing Data in Tables
  • Describing Types of Tables
  • Describing Processing and Default Tables
  • Describing Translate Tables
  • Describing Transaction and Control Tables
  
  
• Defining Business Units, SetIDs, and Tableset Controls
  • Describing the Association of Tables With Business Units and SetIDs
  • Setting Up Values in a Control Table
  • Developing Tableset Sharing Architecture
  
  
• Working With the Customer Data Model
  • Describing the Customer Data Model
  
  
• Managing Customers
  • Setting Up Control Values for Customers
  • Setting Up Companies
  • Setting Up Contact Information
  • Setting Up Persons
  • Setting Up Sites
  • Using Quick Create
  
  
• Working with the 360-Degree View and the Relationship Viewer
  • Using the 360-Degree View
  • Viewing and Maintaining Relationships
  
  
• Managing Contacts and Tasks
  • Describing Contact Management
  • Managing Contacts and Tasks
  • Setting Up Task Management
  
  
• Managing Workers in Customer-Facing Applications
  • Describing Workers
  • Setting Up Foundational Data for Workers
  • Creating Workers
  • Defining Worker Information
  
  
• Managing Workers in Worker-Facing Applications
  • Describing Considerations for Worker-Facing Applications
  
  
• Managing Product Definitions
  • Describing Products
  • Setting Up Control Tables for Products
  • Setting Up Product Definitions
  • Setting Up Product Packages
  
  
• Managing Installed Products
  • Describing Installed Products
  • Setting Up Installed Product Tracking
  • Tracking Installed Products
  
  
• Managing Worklists and Notifications
  • Managing PeopleSoft Enterprise CRM Worklists
  • Setting Up and Using Manual Notifications
  
  
• Evaluating Integration, Automation, and Configuration Options
  • Describing PeopleSoft Enterprise CRM Integrations
  • Describing PeopleSoft Enterprise CRM Configuration Tools