Salesforce Online Training in india

Salesforce Online Training in india

Identity Confirmation

•        Activate your computer

•        Setting Up the User Interface

•        Set up the UI & search options

•        Organization Administration

•        Set your organization’s language & locale • Manage currency
Customization
• Create custom profiles & custom fields

•        Define dependent picklists
• Customize lookup fields & formula fields
• Customize page layouts
• Customize standard related lists
• Learn about record types & business processes
• Use field-level security
Security & Access
• Create & manage your users
• Set organization-wide defaults
• Learn about record access
• Create the role hierarchy
• Learn about the sharing model
• Manually share records
• Set up opportunity team selling & account teams • Learn about folder access
Workflow
• Define workflow
• Set up workflow rules
• Set up workflow tasks & alerts
Workflow Approvals
• Plan approvals using workflow
• Use the approval wizard – standard vs. jump-start • Create workflow approvals

•        Data Validation

•        Learn about Salesforce CRM data validation
• Create data validation rules
• Learn about custom fields & unique properties Data Utilities
• Import records using the import wizards
• Use mass delete
• Use mass transfer
• Learn about storage utilization

•        Analytics

•        Create custom reports
• Use advanced filters
• Use conditional highlighting
• Use custom summary formulas
• Create dashboards
The AppExchange
• Learn about the AppExchange
• Install an app
• Uninstall an app
Marketing Administration
• Use the integrated campaign builder
• Learn about lead queue & lead assignment setup • Learn Web-to-lead & auto-response rules
Service & Support Administration
• Learn about cases & solutions
• Set up case escalation rules
• Identify solution categories & suggested solutions Salesforce Console
• Navigate the Salesforce Console
• Create a Salesforce Console
Extending Salesforce CRM
• Learn about custom objects
• Learn about custom tabs
• Learn about custom Web tabs
• Build a custom app

TRACK II :
Designing Applications on Force.com

•   Learn about factors to consider when building a data model

•   Develop custom objects and fields, encrypted fields, field help, and field history 
tracking

•   Use master detail, lookup, and many-to-many relationships

•   Create a user interface for custom applications using the Custom Object tab, Page 
Layout, and

•   Customization options

•   Set field attributes on the page layout

•   Use the Custom Object queue and event-based workflow rules with field update 
actions

•   Develop custom formulas and validation rules 
Designing Applications for Multiple Users

•   Learn about factors to consider when designing applications for multiple users

•   Create profiles, understand what a profile controls (including data access), and 
customize

•   profiles to manage the user experience

•   Customize the user experience with record types and page layouts

•   Control access to records

•   Employ OWD, sharing rules and levels, roles, public groups, and manual share

•   Apply profiles, OWDs, role hierarchy, and sharing to restrict access to sensitive data

•   Apply OWDs, public groups, and manual sharing to create conditional access to data

•   Analyze suitability of FLS, page layouts, and record types to satisfy business 
requirements 
Implementing Business Processes 


•   Use the vlookup, regex, ischanged, isnew, and priorvalue functions to build business processes

•   Use validation rules to enforce conditional required behavior

•   Use functions to enforce data format and data consistency

•   Implement multistep approval workflows and escalations to automate business 
processes

•   Create parallel approval workflows and workflow approvals with dynamic approval 
routing

•   Use outbound messages as part of an approval workflow

•   Establish approval workflow criteria with crossobject formulas

•   Set up field history tracking to audit processes

•   Learn techniques to prevent or record data changes 
Managing Data

•        Learn when and how to use upsert

•        Use data management tools and the capabilities of API-based tools

•        Configure the Data Loader via command line

•        Encrypt passwords using encrypt.bat